AI Front Desk · Pest Control Companies · 24/7 Infestation Text-Back
Roaches at Midnight.
You Text Back. You Win the Contract.
When a homeowner discovers an infestation — rodents in the wall, roaches in the kitchen, bedbugs in the mattress — they call every pest control company they can find until someone responds. AI texts back every missed call, qualifies the pest type and urgency over SMS, and gives you the first shot at the treatment plan and recurring service contract.
In pest control, the first company to text back books the treatment.
Infestation calls are panic calls. The homeowner is not comparison shopping — they are calling every exterminator they can find. First to respond wins the job and the annual contract.
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Infestation calls happen at night and on weekends
Homeowners discover pest problems when they're home — evenings and weekends. Your office is closed. The call goes to voicemail. They call the next company on Google. Without AI text-back, you're only competing for leads during business hours.
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Technicians arrive without knowing pest type or severity
When intake doesn't collect pest type, infestation duration, and property details, your tech arrives without the right products or plan. Pre-qualification over text means the right technician with the right treatment shows up the first time.
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One-time treatment calls don't convert to annual contracts
A one-time treatment caller is a recurring revenue opportunity — if someone presents the quarterly or annual protection plan at the right moment. That conversation rarely happens over the phone during intake. AI handles it systematically over text.
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Commercial accounts need different handling than residential
A restaurant with a roach problem and a homeowner with ants need completely different qualification, routing, and treatment tracks. Without triage, commercial opportunities get handled like residential calls — delayed, misprioritized, and lost.
Built for how pest control intake actually works.
From the first panicked call to a booked treatment — every step handled over text, around the clock.
Built for how pest control operators actually work.
Not a generic answering service. Every feature below was designed around the pest control intake and routing workflow.
Infestations don't wait for business hours. AI texts back every missed call immediately — nights, weekends, holidays — and starts the qualification conversation. No call goes unanswered because your office is closed.
AI asks what the customer is seeing — descriptions, location, frequency — and categorizes by pest type: rodents, roaches, ants, bed bugs, termites, wasps, wildlife. The right technician with the right products gets the booking. No generic dispatch.
After handling the initial inquiry, AI presents your quarterly or annual protection plan over text — explaining cost savings and year-round coverage before the conversation closes. One-time callers see the recurring option before your tech ever arrives.
Restaurant, hotel, warehouse, and multi-unit property inquiries are identified and routed to your commercial team — separately from residential service calls. Commercial health-code urgency is flagged for immediate response.
AI confirms the property address against your service territory before any tech time is committed. Out-of-area inquiries are handled politely. Your dispatchers only work leads they can actually service.
For common treatments, AI sends pre-treatment instructions to the customer by text after booking — prep requirements, what to move, who needs to be out of the house. Fewer cancelled appointments, better treatment outcomes, happier customers.
Every infestation call is a recurring revenue opportunity.
The initial treatment is the door. The annual protection plan is the revenue. AI converts more initial callers into recurring contracts.
/yr per contract
What recovered calls look like in practice
A homeowner with a mouse problem calls at 9pm Saturday. AI texts back, qualifies the situation, books a Monday appointment, and presents the $49/mo quarterly protection plan before the conversation ends. You win a $588/yr recurring customer from a call that would have gone to voicemail.
AI front desk pays for itself with a few recovered calls and contract conversions per month. Every text-back after that compounds.
- Infestation calls answered 24/7, not just during business hours
- Pest type and urgency identified before dispatch
- Recurring protection plan presented on every initial booking
- Commercial accounts separated and escalated appropriately
- Pre-treatment instructions sent automatically after booking
Simple pricing. Pays for itself with a handful of recovered calls.
Flat monthly pricing. No per-call fees. No setup charges. Cancel anytime.
- AI text-back, 24/7
- Pest inquiry triage & lead capture
- Service area gating
- Email lead alerts
- Everything in Starter
- Pest-type qualification & routing
- Two-way SMS
- Recurring contract upsell flow
- Custom greeting & FAQs
- Everything in Pro
- We configure it for you
- Commercial routing setup
- Priority support
Need a custom build? Apply →
Common questions from pest control operators.
Can the AI qualify what type of pest the customer has?
Yes. The AI asks the customer to describe what they're seeing — location, frequency, appearance. It categorizes the inquiry by pest type (rodents, roaches, ants, bed bugs, termites, wasps, wildlife) and routes each to the appropriate treatment specialist or queue. No more tech showing up without the right products.
How does the AI handle urgent infestation calls?
If a customer describes an active infestation — rodents in the walls, bed bugs discovered, stinging insects blocking entry — the AI identifies the urgency, collects address and contact information, and escalates immediately to your on-call dispatcher with all situation notes. True emergencies are flagged and prioritized in real time.
Can it upsell one-time callers to recurring service contracts?
Yes. After handling an initial treatment inquiry and confirming the booking, the AI presents your quarterly or annual protection plan over text — explaining the cost difference, what's covered, and why recurring customers have fewer re-infestation problems. This conversation happens systematically on every initial call, without any sales effort from your team.
Does it handle commercial pest control inquiries differently?
Yes. Restaurant, hotel, warehouse, and multi-unit property inquiries are identified early in the conversation and routed to your commercial team. Commercial health-code situations are flagged for immediate response. Residential and commercial leads never get mixed in the same queue.
What about service area — can it filter out-of-territory leads?
Yes. The AI confirms the property address or zip code against your service area before any technician time is committed. Out-of-territory inquiries are handled politely and can be offered a referral. Your dispatchers only work with leads you can actually serve.
How fast can we go live?
Most pest control operators are live within 5–7 business days. We handle text-back routing, pest-type qualification scripts, service area configuration, and recurring service upsell flows. You get a dashboard to monitor conversations and review transcripts from day one. No hardware required.
Tell us about your pest control business.
We'll follow up within one business day with a custom demo built around your inquiry types, service area, and routing workflow.
Pest Control Operator Inquiry
No commitment required. We'll show you exactly how AI would handle your infestation calls and recurring contract opportunities before you decide anything.
More on pest control companies.
Every missed infestation call is a lost treatment and a lost recurring contract.
AI front desk pays for itself with a few recovered calls per month. Let's show you the math for your operation.
Prefer we set it up for you? Apply for white-glove onboarding →