AI Front Desk · Electrical Contractors · 24/7 Emergency Text-Back
Power Out at 2am?
Your Business Texts Back First.
When the power goes out, when a panel trips and won't reset, when there's a burning smell from an outlet — homeowners and property managers call every electrician they can find. The one that texts back first books the job. AI texts back every missed call, qualifies the work over SMS, and alerts you before your competitor even checks their phone.
In electrical work, whoever texts back first books the job.
Emergency calls, after-hours service requests, and panel upgrade inquiries go to the contractor who responds first. If that's not you, it's your competitor.
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Emergency calls after hours go unanswered
A power outage, a burning electrical smell, or a panel that won't reset sends homeowners calling every electrician they can find at 10pm. The first to text back gets the emergency call and the follow-on work. Your voicemail doesn't win jobs.
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Estimators arrive without qualifying information
Panel age, amperage, home square footage, scope of work — when the office doesn't collect this before the site visit, estimators make uninformed trips. Pre-qualification over text means your team arrives knowing exactly what they're looking at.
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Out-of-area calls waste office time
Not every call is in your service territory — but your team still answers, engages, and politely declines, burning minutes on work you can't profitably take. Service area gating handles this automatically before any staff time is spent.
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Big-project leads get mixed in with small service calls
A $6,000 panel upgrade inquiry and a $95 outlet replacement call land in the same call queue. Without intake triage, high-value jobs get treated like routine service calls — delayed, misrouted, and sometimes lost to a faster competitor.
Built for how electrical dispatch actually works.
From the missed ring to a qualified, dispatch-ready lead — every step handled over SMS before any staff time is spent.
Built for how electrical contractors actually operate.
Not a generic answering service. Every feature below was designed around the electrical intake and dispatch workflow.
Power outages, burning smells, tripped breakers that won't reset — AI identifies electrical emergencies in the text conversation and sends an immediate alert to your on-call electrician with address, contact info, and situation notes. No emergency goes to voicemail.
AI sorts every inquiry by job type — residential service call, panel upgrade, EV charger installation, commercial wiring, permit inspection — and routes each to the right team member. Your estimator only sees project-level leads. Your service dispatcher only sees service calls.
AI confirms the job address against your configured service area before your team spends any time on the inquiry. Out-of-territory leads are handled politely. Your office only works leads that generate revenue.
Before an estimator visits, AI collects panel amperage, home age, square footage, scope description, and timeline expectations over text. Estimators arrive informed — tightening proposals, reducing follow-up rounds, and winning more jobs on first presentation.
AI identifies commercial property inquiries early in the conversation and routes them to your commercial estimating team — separate from residential dispatch. High-value commercial leads never get buried in the residential service queue.
EV charger and solar panel upgrade inquiries are high-value jobs that require specific qualifying information. AI handles the initial intake — existing panel capacity, vehicle type, property ownership — and passes leads to your EV/solar estimating pipeline.
Power emergency at 11pm. You text back. You win.
"When a homeowner smells burning wire or loses all power at 11pm, they don't call one electrician — they call every one they find until someone responds. The contractor who texts back first books the emergency call, the repair, and the panel replacement conversation that follows."
AI handles emergency identification, situation collection, and on-call electrician alerting — automatically, 365 nights a year. No answering service, no missed emergency, no lost revenue.
The math on missed electrical calls is straightforward.
Service calls, emergency fees, panel upgrades, EV installs — every missed call starts a missed conversation.
/mo lost
What recovered calls look like in practice
One recovered emergency call becomes a $350 service visit. The electrician identifies a 1970s panel and the homeowner says yes to a $4,500 upgrade quote. That conversation started with a missed call that went to voicemail at 10pm.
AI front desk pays for itself with a single recovered service call per month. Every text-back after that is pure margin.
- Emergency calls answered instantly at any hour
- Job type identified and routed correctly before first human contact
- Service area confirmed before estimator time is spent
- Estimators arrive with qualifying details in hand
- High-value commercial and project leads separated from service queue
Simple pricing. Pays for itself with one recovered call per month.
Flat monthly pricing. No per-call fees. No setup charges. Cancel anytime.
- AI text-back, 24/7
- Emergency triage & lead capture
- Service area gating
- Email lead alerts
- Everything in Starter
- Job-type qualification & routing
- Two-way SMS
- Estimator pre-qualification
- Custom greeting & FAQs
- Everything in Pro
- We configure it for you
- Commercial lead routing setup
- Priority support
Need a custom build? Apply →
Common questions from electrical contractors.
Can the AI text back for emergency power outage calls after hours?
Yes. The AI operates 24/7 and texts back every missed call immediately — day or night. It identifies power emergencies (total outage, burning smell, tripped breaker that won't reset) in the conversation and sends an urgent alert to your on-call electrician with the full address and situation notes before anyone on your team picks up the phone.
How does job-type qualification work?
The AI asks the lead to describe their electrical need over text. It categorizes by job type — service call, panel upgrade, EV charger, outlet/switch, commercial wiring, permit inspection — and routes each to the right queue. Service calls go to your dispatcher. Project inquiries go to your estimator. Commercial leads go to your commercial team. All before any staff time is spent.
Will it collect the information my estimator needs before a site visit?
Yes. For panel upgrades, rewires, and large projects, the AI collects home age, current panel amperage, number of floors, scope of work, and timeline expectations over text. Estimators arrive with qualifying information in hand — reducing wasted trips, tightening proposals, and winning more jobs on first presentation.
Can it filter out-of-territory leads automatically?
Yes. The AI asks for the job address or zip code early in the conversation and checks it against your configured service area. Out-of-area inquiries are politely handled and optionally offered a referral — so your office doesn't spend time on leads you can't profitably serve.
Does it work for commercial electrical leads too?
Yes. The AI identifies commercial property inquiries early — property type, project scope, whether permits are required — and routes them separately from residential service calls. Your commercial estimating team only sees commercial leads, already pre-qualified.
How fast can we go live?
Most electrical contractors are live within 5–7 business days. We handle text-back routing, service area configuration, job-type qualification scripts, and emergency escalation rules. You get a dashboard to monitor conversations and review transcripts from day one. No hardware required.
Tell us about your electrical business.
We'll follow up within one business day with a custom demo built around your call types, service area, and dispatch workflow.
Electrician Contractor Inquiry
No commitment required. We'll show you exactly how AI would handle your emergency calls and project inquiries before you decide anything.
More on electrical contractors.
Every missed power-emergency call is a lost job.
AI front desk pays for itself with a single recovered emergency or project call. Let's show you the math for your territory.
Prefer we set it up for you? Apply for white-glove onboarding →