Crisis Communications Consulting

Crisis communications consulting that prepares leadership teams to respond swiftly, control the narrative, and protect brand equity when it matters most.

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What We Do rapid response playbooks & media training

Strategy

Tailored frameworks built on your specific operational context and competitive position.

Implementation

Hands-on support converting strategy into measurable outcomes your team can sustain.

Accountability

KPI tracking, executive dashboards, and course-correction built into every engagement.

Knowledge Transfer

We build internal capability so your team owns the outcome — not just the deliverable.

Our Process

1
Discovery — Current-state audit, stakeholder mapping, and baseline metrics.
2
Design — Prioritized roadmap tied to revenue impact and risk reduction.
3
Execute — Embedded delivery with weekly progress reporting.
4
Optimize — Measure, iterate, and hand off a self-sustaining system.

Packages

Crisis Audit
$1,795
Risk mapping, stakeholder communication tree, spokesperson assessment, and response gap analysis.
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Crisis Playbook
$4,500
Full incident response protocol, holding statements library, dark site template, and media FAQ bank.
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Crisis Retainer
$3,200/mo
On-call 24/7 advisory, quarterly simulations, spokesperson training, and post-incident review.
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Frequently Asked Questions

What types of crises do you prepare companies for?
Product recalls, data breaches, leadership misconduct, regulatory investigations, social media pile-ons, and operational failures — we build response plans for each scenario.
How fast can you deploy in an active crisis?
Retainer clients get 2-hour response SLA. Project clients should contact us immediately — we can typically mobilize within 24 hours.
What is a dark site?
A pre-built crisis microsite hosted but unpublished — activated in minutes when a crisis hits to serve as the authoritative information source for media and stakeholders.
Do you provide media training?
Yes — spokesperson media training including on-camera practice, bridge technique, and hostile question drills is included in Playbook and Retainer engagements.

Related Services

Reputation Management PR Consulting Risk Management Legal Consulting ESG Consulting