Your Reviews.
Your Revenue.
Birdeye charges $308–499/month to aggregate reviews you still have to respond to yourself. Podium runs $458/month and focuses on messaging, not recovery. Boojee Reputation Management monitors review platforms across the web with AI-powered response drafts that sound like you — and handles hands-on reputation recovery when your business takes a hit.
What We Do
Six pillars of a
managed reputation.
From your Google Business Profile to every platform your customers use — we run the full stack so you never think about reviews again.
Real-time alerts the moment a review lands on any of major review platforms and business directories — Google, Yelp, TripAdvisor, Facebook, Healthgrades, and every niche directory your customers use. Nothing slips past.
Every review — positive or negative — gets an AI-drafted response written in your brand voice, reviewed by our team, and posted within 24 hours. Prospects read your responses before they call.
De-escalating responses, policy-violation removal requests, and proactive positive review campaigns that methodically push your average back up. We turn a crisis into a credibility moment.
A fully optimized GBP ranks higher in local search and converts more searchers before they find a competitor. We audit, update, and maintain every field, category, photo, and attribute.
Ethical, platform-compliant SMS and email sequences sent to your recent customers at exactly the right moment. Most clients see new 5-star reviews within the first 7 days of going live.
We track your top 3 competitors' ratings, review velocity, and response patterns quarterly — so you always know exactly where you stand and when to capitalize on their gaps.
How It Works
Up and running in 4 steps.
From zero to a fully managed reputation system in under a week. No long onboarding, no technical lift on your end.
We score your profiles, baseline your rating, and map your competitor gap across every relevant platform.
We configure alerts, build your voice profile, draft response templates, and connect your platforms.
Every incoming review — 1-star or 5-star — gets an AI-drafted, brand-voice response reviewed and posted within 24 hours.
Your ethical review request cadence goes live. New reviews flow in within the first week. Monthly report tracks progress.
Packages
Three plans. No setup fees.
Pick the level of management that matches your current gap. Every plan includes our proven review request automation.
- Real-time review alerts across major review platforms and business directories
- Weekly reputation summary report
- Review request automation (last 30 customers)
- Google Business Profile audit
- Monthly trend dashboard
- Everything in Monitor
- AI-drafted responses to every review within 24h
- Google Business Profile ongoing optimization
- Monthly performance report + insights
- Negative review escalation protocol
- Competitor watch — 2 businesses tracked
- Everything in Manage
- Full reputation recovery strategy
- Fake & policy-violating review removal support
- Competitor intelligence — 3 businesses tracked
- Crisis support — 12h SLA on all reviews
- Quarterly strategy call with a senior rep
- Social proof syndication across your channels
Reputation ROI Calculator
What is a weak rating
costing you right now?
Adjust the sliders to model your actual numbers. The calculator shows revenue left on the table and the 6-month upside from improving your rating.
Per Month
Recovery
ROI
Estimates based on published conversion research: each star below 4.5 suppresses conversion by ~18%. Actual results vary by market, volume, and industry.
How It Works
Every review, handled
— fast.
The play is simple and consistent: every new review gets an on-brand reply within 24 hours, reviews that violate platform policy get flagged for removal, and a steady request campaign invites your happy customers to speak up. Fast, in your voice, on every platform — the way a strong rating is actually built.
FAQ
Common questions.
Can you remove bad reviews?
We can formally request removal of reviews that violate platform policies — spam, fake reviews from non-customers, reviews targeting the wrong business, or content that violates community guidelines. The Recover plan includes dedicated removal support. For legitimate reviews from real customers, we respond professionally and de-escalate — which often prompts customers to update their rating voluntarily. Any vendor promising to delete real feedback through other means is a liability, not a service.
Is this ethical? Won't it get us banned?
Yes, fully ethical — and no, it won't get you banned. We ask real customers who actually used your business to share their experience. We never offer incentives, pre-screen for positive responses (review gating), or fabricate reviews. Our approach complies with Google's policies, FTC guidelines, and Yelp's terms. We built our system around what passes platform audits, not what shortcuts around them.
What platforms do you manage?
We monitor major review platforms and business directories across every plan. Active management covers Google Business Profile on all plans. The Manage plan adds ongoing optimization and response across your highest-traffic platforms. Recover includes unlimited platform management — if your customers use it, we watch it and respond on it.
How fast will we see results?
Most clients see new 5-star reviews within the first 7–14 days once the request cadence goes live. Your overall rating shift depends on current volume — clients with 20–50 existing reviews typically see measurable movement in 30–60 days. We run a projection during onboarding based on your actual baseline and monthly customer flow.
What happens when we get a 1-star review?
You get an immediate alert. On the Manage plan we respond within 24 hours with a de-escalating, professional draft in your voice. On Recover the SLA is 12 hours. We assess every negative review for policy violations and flag for removal if applicable. You can choose auto-post or approval-before-post at onboarding — either way, you're never in the dark.
Get Started
Tell us about your reputation.
Takes 90 seconds. We'll audit your current gap, recommend a package, and have monitoring live within one business day.