BOOJEE Reviews — Reputation Automation
Your happy customers
aren't leaving reviews.
Let's fix that.
Birdeye charges $299–$599/mo. Podium bills $289–$499/mo. Both require your team to manage dashboards and still send generic ask templates that get ignored. BOOJEE Reviews sends the ask at the exact right moment — right after the job, right when they're still delighted. Built to multiply your review-request volume from day one, for less than either platform.
Reviews aren't a nice-to-have.
They're your biggest growth lever.
Local search, consumer trust, and revenue are all directly tied to your review profile. The data is unambiguous.
of consumers read reviews before choosing a local business
more revenue earned by businesses with 4.5★+ vs. 4.0★ competitors
Google's local algorithm weighs review count and recency — more reviews = higher map ranking
customers lost on average from a single unaddressed negative review
Full-stack reputation
management, automated.
From the moment a job is complete to the moment a review goes live — and everything in between.
Automated Review Requests
- SMS + email requests sent at the optimal moment — triggered by job completion, appointment checkout, or a daily batch
- Custom timing delay: send 2 hours after job, 1 day after appointment, or your preferred window
- Personalized messages with customer's first name and service type
- Smart follow-up: gentle second ask sent 48 hours later if no action taken
- Every customer is asked and can leave a public review; an optional private feedback link lets them also share concerns with you directly
Review Monitoring
- Monitors Google, Yelp, Facebook, BBB, Houzz, Healthgrades, Avvo, and more
- Real-time alerts for new reviews — under 5 minutes
- Negative review alerts with a suggested response drafted immediately
- Weekly digest of all new reviews across every platform
Response Management
- AI-drafted responses to every new review — you approve or set to auto-post
- Response templates for common scenarios: positive, neutral, negative
- 24-hour response time goal tracking and reporting
- Competitor review monitoring — see what's being said about them
Set up in an afternoon.
Reviews start the same week.
Three steps. No technical setup. No ongoing work from you.
Step 01
Connect your platforms
We link your Google Business Profile, Yelp, and other platforms in under 10 minutes. No technical setup required. We handle everything during onboarding.
Step 02
We send the asks
After every job or appointment, your customers get a personalized SMS asking for a review. The message goes to Google directly. One tap, done.
Step 03
Watch the reviews come in
Your dashboard shows every new review, every platform, every response. We alert you within minutes of anything that needs your attention.
Everyone gets asked to review.
Everyone can also reach you directly.
Every customer gets the same request and the same public review link. We also give them an easy private channel to reach you — so you hear feedback early, without ever gating or filtering what goes public.
The Public Review
Customer finishes appointment →
The Private Feedback Channel
Customer wants to reach you directly →
Simple pricing. Serious results.
No setup fees. No contracts. Cancel anytime. Start generating reviews this week.
Essential
Essential
$48
per month
- Up to 100 review requests per month
- Google + Facebook monitoring
- Real-time review alerts
- Weekly digest report
- SMS + email request delivery
Growth
Growth
$98
per month
- Up to 500 review requests per month
- 8-platform monitoring
- AI-drafted review responses
- Optional private feedback channel
- Competitor monitoring — 2 competitors
- Smart follow-up (48-hour second ask)
- Monthly performance report
Authority
Authority
$198
per month
- Unlimited review requests
- Full platform monitoring
- Everything in Growth
- White-glove response management — we respond, you just approve
- Multi-location support — up to 5 locations
- Quarterly reputation strategy call
An illustrative
90-day model.
Here's a hypothetical example of what the system is designed to do over 90 days — your numbers will depend on your customer volume.
Before BOOJEE Reviews
After 90 Days
Connect to the software
you already use.
If you use any booking or CRM software, we can trigger review requests automatically from it. No duplicate data entry, no new workflows to learn.
Common questions
Do customers find review requests annoying?
Well-timed, personalized requests have a 31% response rate vs. 2% for generic asks. Customers expect to be asked — they just forget on their own. When the ask arrives right after a great experience, it feels natural, not pushy. Our templates are short, direct, and friendly — nothing that reads like a marketing email.
What if I don't have a Google Business Profile?
We'll help you set one up as part of onboarding — it takes about 15 minutes. A verified Google Business Profile is the single highest-leverage asset a local business can have, and we'll make sure yours is complete and optimized before your first review request goes out.
Can I customize the review request messages?
Yes — we build templates with your brand voice during onboarding. You review and approve all messages before they go live. We typically start with 2–3 variations (SMS, email, follow-up) and refine based on what gets the best response rate from your customer base.
What happens with negative reviews?
You'll get an alert within minutes of any new review, with a suggested response ready to copy-paste. We also offer an optional private feedback form so customers can share concerns with you directly — in addition to, never instead of, leaving a public review. We never suppress, filter, or gate reviews. On the Authority plan, we draft and post responses on your behalf — you just approve them.
Can I use this for multiple locations?
Yes — the Authority tier supports up to 5 locations under one account. Each location gets its own review request queue, platform monitoring, and reporting. For larger portfolios (franchises, regional chains), contact us for custom enterprise pricing.
See exactly where you stand — and what 90 days of BOOJEE Reviews would look like for your business.
No spam. No hard sell. Just an honest look at your reputation and a clear action plan.
Every day you wait, they gain ground