Privacy Policy

Who We Are

Boojee Estate operates at boojee.estate and provides services including Boojee Clean (premium cleaning) and Boojee Maintenance (contractor bid marketplace). Our primary contact is office@boojee.estate.

Information We Collect

We collect information you provide directly when you:

• Contact us by email (name, email address, message content)
• Submit a project request (property address, project description, contact details)
• Book a cleaning service (name, contact info, property address, service date)
• Apply as a contractor (name, business info, license/insurance details, contact info)

We do not directly process or store payment card information. All payments are handled by Stripe, Inc., a PCI-compliant third-party processor. See Stripe's Privacy Policy.

How We Use Your Information

• To schedule and perform cleaning or maintenance services
• To communicate with you about your project, booking, or application
• To vet and qualify contractor applicants
• To manage escrow payments on awarded projects
• To send service confirmations and follow-up communications

We do not sell your personal information to third parties. We do not use your information for advertising targeting.

Third-Party Services

• Stripe — Payment processing for service bookings and escrow. Privacy Policy.
• Zoho Mail — Email communications. Privacy Policy.
• Amazon Web Services — Website hosting. Data stored in US-East region. Privacy Policy.
• Google Fonts — Typography. Google may log your IP address. Privacy Policy.

Cookies

This website uses cookies for basic functionality and to understand site traffic. We do not currently run behavioral advertising on boojee.estate. If this changes, this policy will be updated and a cookie consent notice will be displayed.

Data Retention

We retain your information for as long as needed to provide services and comply with legal obligations. Contractor applications are retained for 12 months. Project records are retained for 3 years for accounting and dispute purposes. You may request deletion of your data by emailing office@boojee.estate.

Your Rights

Depending on your jurisdiction, you may have rights under CCPA (California), GDPR (EU/UK), or other applicable privacy laws, including the right to:

• Know what personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of any sale of personal information (we do not sell data)
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us at office@boojee.estate.

Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us for immediate deletion.

Security

We use industry-standard measures to protect your information, including encrypted communications (HTTPS), access controls, and secure cloud infrastructure. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Changes to This Policy

We may update this policy as our services evolve. Material changes will be noted at the top of this page with a revised date. Continued use of our services after changes constitutes acceptance.

Contact

Privacy questions or requests: office@boojee.estate · Boojee Estate.