Operations & Efficiency
Your business has
hidden tax.
Every operation has a hidden tax — manual steps that should be automated, handoffs that break, and approvals that stall. BOOJEE's Process Audit maps every core workflow, identifies the bottlenecks costing you 10+ hours per week (pair with Quality Assurance Consulting to prevent them from returning), and delivers a ranked list of fixes with effort-vs-impact ratings. 7-day delivery. Starting at $498.
What We Do
Built for operators.
Priced for outcomes.
Workflow Mapping
We document every step in your 5–10 highest-volume processes using your team's actual descriptions — not what should happen on paper, but what actually happens in practice.
Bottleneck Identification
Each workflow is analyzed for: wait time, rework loops, manual entry points, approval delays, and single-person dependencies. Bottlenecks are ranked by time cost per week.
Automation Opportunity Map
For each identified bottleneck, we specify whether it can be automated (and with what tool), delegated, eliminated, or restructured. Includes estimated time savings per fix.
How It Works
Four steps.
Zero ambiguity.
Process Inventory
You complete a 25-minute workflow intake form listing your core operational processes, tools, and team size.
Discovery Session
A 90-minute recorded Zoom session with you and/or your team. We walk through each process and probe for the manual steps, exceptions, and pain points.
Analysis & Scoring
We score every process on: time cost, error rate, automation potential, and business risk. Findings ranked by ROI of fixing.
Audit Delivery
20-page process audit report with workflow maps, bottleneck rankings, automation opportunity scores, and a sequenced 90-day fix plan.
Packages
Choose your engagement.
- Up to 5 processes mapped
- 90-min discovery session
- Bottleneck ranking (by time cost)
- Automation opportunity scores
- 20-page audit report
- 90-day fix sequencing
- Up to 15 processes mapped
- Two 90-min discovery sessions
- Full team input (up to 8 people)
- Tool stack efficiency review
- Automation vendor recommendations
- Executive summary (board-ready)
- 1 follow-up strategy session
- Everything in Operations Audit
- We implement top 3 automation fixes
- Tool setup and configuration
- Team training (1 session)
- 30-day monitoring period
- Before/after time savings report
FAQ
Common questions.
Do I need to have documented processes already?
No. Most clients come to us with zero documentation — that's actually ideal. We extract the real process from how your team actually works, which is often different from any documented version.
What if my team uses many different tools?
That's common. We audit the tool ecosystem as part of the process audit. Fragmented tooling is often a root cause of bottlenecks.
How is this different from SOP Builder?
The Process Audit diagnoses what's broken and what to fix. SOP Builder documents your processes after they're cleaned up. Many clients do the audit first, then use SOP Builder to capture the improved workflows.
Can you help implement the fixes?
Yes — that's the Ops Sprint package. We build and configure the top 3 automation fixes for you, train your team, and monitor the first 30 days.