Privacy Policy
Who We Are
Boojee Estate is operated by DLV3, LLC and accessible at boojee.estate. We provide services including AI front desk solutions, Boojee Clean (premium cleaning), and Boojee Maintenance (contractor bid marketplace). Contact: hello@boojee.estate.
Information We Collect
We collect information you provide directly when you:
- Contact us by email, phone, or through site forms (name, email, message content)
- Submit a project or service request (property address, description, contact details)
- Book a cleaning service (name, contact info, property address, service date)
- Purchase a digital product (email address for delivery)
- Apply as a contractor (name, business info, license/insurance details)
- Opt into SMS messaging (mobile number, consent record)
We do not directly process or store payment card information. All payments are handled by Stripe, Inc., a PCI-compliant third-party processor. See Stripe's Privacy Policy.
How We Use Your Information
- To schedule and perform requested services
- To deliver purchased digital products via email
- To communicate about your project, booking, or application
- To vet and qualify contractor applicants
- To manage escrow on awarded maintenance projects
- To send transactional SMS updates (with your consent)
- To understand how our site is used and improve it
We do not sell your personal information to third parties. We do not use your information for behavioral advertising.
Third-Party Services
- Stripe — Payment processing. Privacy Policy
- Amazon Web Services — Website hosting and data storage in US-East-1. Privacy Policy
- Google Fonts — Typography rendering. Google may log your IP. Privacy Policy
- Formsubmit.co — Optional form routing. Privacy Policy
Cookies
This website uses minimal cookies for basic site functionality. We do not run behavioral advertising. See our Cookie Policy for full details.
Data Retention
We retain your information as long as needed to provide services and comply with legal obligations. Contractor applications are retained for 12 months. Project records for 3 years. Digital product purchase records for 7 years (tax/accounting). You may request deletion by emailing hello@boojee.estate.
Your Rights
Depending on your jurisdiction (CCPA — California; GDPR — EU/UK; other applicable law), you may have the right to:
- Know what personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of any sale of personal information (we do not sell data)
- Lodge a complaint with your local data protection authority
To exercise any right, contact hello@boojee.estate. We will respond within 30 days.
Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect information from children. If you believe a child has submitted information to us, contact us immediately for deletion.
Security
We use HTTPS encryption, access controls, and secure AWS infrastructure. No transmission method is 100% secure; we cannot guarantee absolute security.
Changes to This Policy
Material changes will be noted at the top of this page with a revised date. Continued use of our services after changes constitutes acceptance.
Contact
Privacy questions or data requests: hello@boojee.estate · DLV3, LLC · Boojee Estate.