Boojee Review Responses — Reputation Management

Your reviews deserve
a response.
Every single one.

Responding to every review professionally takes 30–60 minutes a day most businesses don't have. outsourcing to VA agencies costs $500–1,500/month for generic copy that doesn't sound like your brand. Boojee Review Responses covers every platform — Google, Yelp, Facebook, TripAdvisor, and more — AI-drafted, human-refined, with a 24-hour SLA.

Starting at$198/mo
Response SLA24 Hours
Platforms6 Covered
ModelPer Location
Get Started — From $198/mo View Pricing
24-Hour Response Guarantee
AI-Drafted & Human-Approved
Brand-Voice Matched
1-Star Damage Control Included
Cancel Anytime

Most businesses ignore
the reviews that matter most.

An unanswered review doesn't just sit there. It signals neglect — to the original reviewer, to every prospective customer who reads it, and to the platforms that rank you.

80%
of reviews go unanswered
The average local business responds to fewer than 1 in 5 reviews. That silent majority is a visible, permanent gap in your public reputation.
53%
of customers expect a response
More than half of reviewers expect the business to reply — especially when they had a problem. Silence reads as indifference, not professionalism.
1★
bad review with no reply = toxic signal
A negative review with zero response is the worst possible outcome. It validates the complaint, lowers average star rating, and scares off high-value customers.

The platform impact is real. Google explicitly factors owner response rate into local ranking signals. Businesses that respond consistently rank higher, earn more trust, and convert more searchers into customers. Ignoring reviews is not a neutral act — it costs you visibility.

We respond to every review.
You never touch it.

Share access once. We handle every platform, every review, every day — with responses that sound exactly like your business wrote them.

Every review responded to within 24 hours
No more letting reviews age. We monitor every connected platform continuously. New review in — response out within 24 hours, without exception. High-volume days, holidays, weekends.
AI-drafted, human-approved responses
Every response is AI-generated using your brand voice profile, then reviewed and refined by a human editor before posting. You get the speed of AI with the judgment of a professional writer.
Brand-voice matched — sounds like you
We build a brand voice profile from your existing communications, website, and business personality. Responses sound like you — not a template, not a bot. Reviewers feel genuinely heard.
1-star damage control included
Negative reviews get premium treatment: de-escalation language, acknowledgment of the concern, an offline resolution path. We never argue, never dismiss — we turn 1-star reviewers into a public trust signal.
Multi-location support
Managing several locations? Each location gets its own brand voice profile. Responses are tailored to the individual location's team and personality — not copy-pasted across properties.
Monthly reporting dashboard
Every month you receive a response report: total reviews received, response rate, average star rating trend, notable reviews flagged for your attention. Know exactly what your reputation looks like.

Four steps. One handoff.
We take it from there.

Onboarding takes under 30 minutes. After that, we own the process end-to-end — monitoring, drafting, approving, and posting every response on your behalf.

1
Access
Day 1
You grant read/respond access to your Google Business Profile, Yelp, Facebook Page, and any other connected platforms. No passwords shared — we use official manager access.
2
Monitor
Ongoing, 24/7
Our system monitors all your review profiles in real time. Every new review — 1 star or 5 — is captured and queued for response the moment it posts.
3
Draft
Within 12 Hours
AI drafts a tailored response using your brand voice profile. A human editor reviews for tone, accuracy, and appropriateness — especially for sensitive or negative reviews.
4
Post
Within 24 Hours
The approved response is posted directly to the platform. You receive a daily digest of all responses posted. No action required on your end — just review the log.

Priced per location.
Scales with your volume.

All plans include every platform, brand voice onboarding, 1-star damage control, and monthly reporting. No setup fees. Cancel anytime.

Tier 1 — Essentials
Essentials
$198
per location / month  •  up to 50 reviews/mo
  • Up to 50 reviews responded to monthly
  • Google Business Profile
  • Yelp
  • Facebook
  • Brand voice onboarding
  • 1-star damage control
  • 24-hour response SLA
  • Monthly response report
Start Essentials
Tier 3 — Command
Command
$498
per location / month  •  unlimited volume
  • Unlimited reviews, no monthly cap
  • All 6 platforms covered
  • Multi-location bundle pricing available
  • 1-star damage control + legal sensitivity flag
  • 12-hour priority response SLA
  • Weekly reporting + trend analysis
  • Dedicated account manager
  • Bi-annual voice profile refresh
Start Command
Running 3+ locations?
We offer custom bundle pricing for multi-location operators and franchise groups. Tell us your location count in the intake form and we'll scope a plan built around your footprint.

Every platform your customers
are already using.

We respond wherever reviews live — not just Google. One subscription covers your full review footprint across all major consumer platforms.

G
Google Business Profile
Highest SEO impact · most review volume
Y
Yelp
Critical for restaurants & hospitality
f
Facebook
Recommendations & page reviews
TA
TripAdvisor
Travel, hospitality & experiences
B
Booking.com
Accommodation & short-term stays
Ab
Airbnb
Host response scores & guest reviews

Additional platforms available on Command plan. Ask about industry-specific platforms (Houzz, Healthgrades, Avvo, etc.) in the intake form.

Common questions.

Do you actually post the responses, or just draft them for me to send?

We post them directly. That's the whole point. After you grant us manager-level access to your review platforms (no passwords shared — we use official owner/manager invite flows), we draft, approve internally, and post every response without requiring any action from you. You receive a daily digest showing what went out. Full hands-off service.

How do you match our brand voice?

During onboarding we collect writing samples from your existing communications — website copy, past email replies, any social posts you like. We also run a short brand voice interview: tone, things you'd never say, how formal or casual you are with customers. This profile is built into every AI draft. A human editor then tunes responses to make sure they sound like you specifically, not like a generic business.

What happens with a negative or fake review?

Every negative review gets a de-escalation response: acknowledging the experience, thanking them for the feedback, and providing a direct path to resolve offline (a phone number or email). We never argue publicly, never dismiss the complaint, and never match the reviewer's tone. For reviews that appear fake or violate platform policies, we flag them in your monthly report with guidance on how to request removal — this requires the business owner to initiate, not us.

What if we go over our review volume limit?

On Essentials (50/mo) and Growth (150/mo), if you exceed your limit in a given month, we respond to all reviews anyway and prorate the overage at a flat per-response rate. We don't stop responding mid-month and leave reviews hanging. At the end of the month we'll discuss whether upgrading your plan makes sense. You won't be surprised by a bill — we notify you when you're approaching your cap.

Can I approve responses before they post?

By default, our human editors are the final approval step — that's how we guarantee the 24-hour SLA. If you'd prefer an optional approval step for your own team, we can add a review queue where you get to approve before posting. This extends response time to 48 hours and is available on Growth and Command plans. Most clients find that after seeing 2–3 weeks of responses, they trust the process completely and drop the approval step.

Tell us about your business.
We handle the rest.

Fill out the form below. We'll confirm your platform access requirements, build your brand voice profile, and have you fully onboarded within 48 hours of signing.

By submitting, you agree to be contacted by Boojee Estate about your review management inquiry. No spam. We respond to every inquiry within one business day.

Stop leaving reviews
unanswered.

From $198/mo per location. Every review responded to within 24 hours. Brand-voice matched. Fully managed.

Get Started — From $198/mo Talk to a Strategist