Long-Term Rental · Tenant Portal
Give tenants a
real portal
Buildium charges $55–$460/mo. TenantCloud bills $15–$50/mo per property. Both require tenants to download yet another app and still let maintenance requests fall through the cracks. BOOJEE Tenant handles online rent payment, maintenance requests, lease storage, and payment history — tenants stop texting you, you stop chasing checks, everyone wins.
For landlords: pair with Rent Roll for full LTR management. $48+$28 = $74/unit/mo for the complete stack.
Two sides, one system
Built for both of you
- Invite tenants with one link — no IT needed
- Get notified when rent is paid or overdue
- See every maintenance request in one inbox
- Mark requests resolved and notify tenants
- Payments sync directly to your Rent Roll
- Lease on file — tenants can download it anytime
- Auto-send payment receipts to tenant email
- Monthly summary email — what was collected, what's open
- Pay rent online by card or bank transfer
- See exactly what's due and when
- Download receipts for every payment
- Submit maintenance requests with photos
- Track request status in real time
- View and download lease documents
- Full payment history on demand
- No app to install — works in any browser
Setup in under 5 minutes
How it works
Pricing
Per unit. No transaction fees.
We charge a flat monthly rate per unit. No percentage of rent. No per-transaction fees. The tenant pays no fee to pay you.
- Online rent payment (Stripe)
- Maintenance request portal
- Lease storage + download
- Payment history + receipts
- Email notifications
- Landlord dashboard
- Everything in Single Unit
- Volume discount at 5+ units
- Portfolio-level dashboard
- Bulk tenant invite
- Maintenance routing by property
- Priority support
- Rent Roll sync included
No transaction fees. Stripe's standard card processing (2.9% + 30¢) applies to tenant payments — paid by you or passed through to tenant, your choice.
FAQ
Common questions
Does the tenant need to download an app?
No. The tenant portal is fully web-based and works in any browser on phone or desktop. They bookmark the link and come back each month. Zero friction for them.
How does the tenant get access?
You enter their name and email in your landlord dashboard. They receive an invite email with their unique portal link. They click it, set a password, and they're in. Takes them under a minute.
What payment methods can tenants use?
Credit card, debit card, and ACH bank transfer (US bank accounts). ACH is free for the tenant — preferred for recurring monthly rent to avoid card transaction fees. Processing is handled by Stripe.
Who pays the Stripe processing fees?
That's your call as the landlord. You can absorb them (common for long-term tenants) or pass them through as a convenience fee. You set this per unit when configuring the portal. We don't take a cut either way.
Can I store the lease document in the portal?
Yes. Upload a PDF of the signed lease when setting up the unit. The tenant can view and download it from their portal at any time. You can update it at renewal.
Does this integrate with BOOJEE Rent Roll?
Yes. When a tenant pays through the portal, it automatically records the payment in your Rent Roll for that unit and month. You don't log it manually. If you already have a Rent Roll account, use the same login — it's one system.
What happens when a tenant moves out?
You deactivate their portal access in your dashboard. Their payment history stays on file for your records. You can re-invite a new tenant for the same unit once it's re-leased.
Can I use this without BOOJEE Rent Roll?
Yes. The Tenant Portal is a standalone product. It handles the tenant-facing side only. Pair it with Rent Roll if you want the full landlord income and expense dashboard.
The LTR landlord stack
Built to work together
BOOJEE Tenant Portal
Stop chasing checks.
Start collecting online.
Professional rent portal for your tenants. Online payments, maintenance requests, lease on file. Setup in under 5 minutes per unit.
Set Up Your Portal →