Privacy Policy

Who We Are

Boojee Estate operates at boojee.estate and provides services including AI Front Desk, Boojee Clean, Boojee Security, Boojee Maintenance, Boojee Rides, Boojee Stays, Credit Autopilot, cloud hosting, and digital information products. Primary contact: office@boojee.estate.

Information We Collect

We collect information you provide directly when you:

• Submit a lead or application form — name, email address, phone number, business name, and situational information you provide
• Contact us by email — name, email address, and message content
• Purchase a product or book a service — name, contact info, property address, project description
• Create an account (e.g. AI Front Desk self-serve signup) — name, email address, and a securely hashed password. We never store your password in plain text.
• Subscribe to a membership or recurring service
• Apply as a contractor or service partner — business info, license/insurance details, contact info

We also automatically collect standard web server log data — including IP address, browser type, pages visited, and referring URL — for site performance and security purposes only.

We do not directly process or store payment card information. All payments are handled by Stripe, Inc., a PCI DSS-compliant third-party processor. See Stripe's Privacy Policy.

CCPA/CPRA Categories of Personal Information

For California residents, the categories of personal information we collect are:

• Identifiers — name, email address, phone number, IP address
• Commercial information — services inquired about, purchase history
• Internet or network activity — pages visited, browser type, referring URL (server logs only)
• Professional or employment-related information — business name, role, industry (from application forms)
• Communications content — messages you send us

We do not collect sensitive personal information as defined under CPRA (e.g., Social Security numbers, financial account credentials, precise geolocation, biometric data) except where explicitly required for a specific service and separately disclosed.

How We Use Your Information

We use personal information to:

• Schedule and deliver purchased services
• Communicate with you about your order, booking, or application
• Deliver digital products (PDF guides, reports) via email
• Manage service subscriptions and recurring billing
• Route service requests to our internal operations team
• Send order confirmations, receipts, and service updates
• Vet and qualify contractor or partner applicants
• Improve our website and services based on aggregate usage patterns

Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA) and United Kingdom, our legal bases for processing personal information are:

• Contractual necessity — processing required to fulfill a service you have purchased or applied for
• Legitimate interests — site security and performance, fraud prevention, internal operations, responding to inquiries
• Consent — where we request optional consent (e.g., SMS marketing), which you may withdraw at any time
• Legal obligation — where processing is required by applicable law

We do not sell your personal information to third parties. We do not use your information for behavioral advertising targeting.

Third-Party Services and Data Sharing

We share personal information only with the following service providers, solely to the extent necessary to operate our services:

• Stripe, Inc. — Payment processing (name, email, payment amount). Privacy Policy.
• Amazon Web Services (AWS) — Website hosting, file storage, and API routing. Form submission data (name, email, phone, business info) passes through our AWS API Gateway and is stored in DynamoDB with an S3 backup. Account sign-in (email and hashed password) is managed by Amazon Cognito. All data is stored in the US-East-1 region. Privacy Policy.
• Zoho Mail — Human email correspondence (office@boojee.estate). Privacy Policy.
• Amazon Simple Email Service (SES) — Automated transactional email (order confirmations, receipts, account notices). Part of AWS; see AWS Privacy Policy above.
• Telegram — When you submit a lead or application form, your name, email, phone, and message are transmitted to our internal Boojee operations channel via Telegram's API as an internal alert. This is an internal-only notification to our team; your data is not posted publicly or shared with third parties through Telegram.
• Google Fonts — Web typography (CSS and font files served by Google). Google may log your IP address when your browser requests fonts. Privacy Policy.

Cookies and Tracking

We operate our own first-party analytics (page views and button clicks) to understand site usage. It records the page path, event type, and referring domain — no cookies, no device fingerprinting, and no personal identifiers are attached to these records.

This website uses browser localStorage for basic functionality (shopping cart state, user preferences). We do not use third-party tracking cookies for advertising or behavioral targeting. Web server logs record IP addresses and browsing activity for security and performance purposes only; these are not cookies.

If we integrate advertising or analytics services in the future, this policy will be updated before deployment and required consent mechanisms will be displayed. See our Cookie Policy for the complete list of cookies and storage used.

Do Not Track and Global Privacy Control (GPC)

We honor Do Not Track (DNT) signals and Global Privacy Control (GPC) signals. Because we do not use behavioral advertising cookies or cross-site tracking, these signals have no additional practical effect — there is no tracking activity to disable. Your data is processed the same way regardless of these signals.

Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations:

• Order and customer records: 3 years for accounting and dispute purposes
• Application and inquiry records: 12 months from last contact
• Server logs: 90 days

You may request deletion of your personal information at any time by emailing office@boojee.estate. We will respond within 30 days.

Your Privacy Rights

Depending on your jurisdiction, you have the following rights:

• Right to access — request a copy of the personal information we hold about you
• Right to rectification — request correction of inaccurate or incomplete information
• Right to erasure — request deletion of your personal information ("right to be forgotten")
• Right to restriction — request that we restrict processing of your information
• Right to data portability — request your personal information in a machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior lawful processing
• Right to opt out of sale — we do not sell personal information; this right is satisfied by design
• Right to non-discrimination — exercising your privacy rights will not affect your access to our services

To exercise any of these rights, email office@boojee.estate with the subject line "Privacy Rights Request." We will respond within 30 days (or 45 days if additional time is needed, with notice). California residents may also contact us using the details below to submit a CCPA verifiable consumer request.

Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us immediately at office@boojee.estate for immediate deletion.

Security

We use industry-standard measures to protect your information, including HTTPS/TLS encryption on all pages, access controls on infrastructure, and AWS security best practices. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security against all threats.

International Transfers

Our services are operated from the United States. If you are located outside the US, please be aware that information you provide will be transferred to and processed in the US. By using our services, you consent to this transfer. We take reasonable steps to ensure your data is treated securely.

Changes to This Policy

We may update this policy as our services evolve. Material changes will be noted with a revised "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

Privacy questions, rights requests, or complaints:
Email: office@boojee.estate
Website: boojee.estate
Boojee Estate

EU/UK residents who are not satisfied with our response may lodge a complaint with their local data protection supervisory authority.