AI Front Desk · Chiropractic Practices · HIPAA-Aware
Your Patients Call During Adjustments.
They Don't Leave Voicemails.
Chiropractic front desks are overwhelmed during peak adjustment hours. New patient calls, insurance questions, personal injury inquiries, after-hours pain calls — AI answers every call, captures every lead, routes every case, so your team stays focused on the table.
Your busiest hours are when new patients call.
When the tables are full and the front desk is handling check-outs, insurance cards, and co-pays — that ringing phone is a new patient calling your competitor next.
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New patient calls ring out during peak adjustment hours
Your front desk can't answer the phone while processing three check-outs simultaneously. That new patient call — worth $4,200 in lifetime value — goes to voicemail. They don't leave one. They Google the next chiropractor.
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Insurance verification questions consume front desk time
Patients calling to ask "do you take my insurance?" or "what's my chiropractic benefit?" bog down your team for 5–8 minutes per call. AI handles the triage instantly and routes complex questions to billing with full notes.
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After-hours pain calls go to voicemail — and stay there
A patient with acute back pain calls at 7pm. Your office is closed. They need assurance and a next-morning appointment. Without AI, they find a competitor who answers. With AI, they're booked before they hang up.
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Personal injury and auto accident referrals need fast response
PI referrals are high-value cases that require rapid intake. An attorney or adjuster calling expects a professional, fast response. A slow or missed call means the referral goes to another practice — permanently.
Built for the chiropractic phone workflow.
Every call type a chiropractic front desk handles — AI handles first. Here's how a typical new patient call flows from ring to booked appointment.
Built for how chiropractic offices actually operate.
Not a generic phone bot. Every capability below was built specifically for the chiropractic intake workflow.
AI collects full new patient demographics, chief complaint, injury history, insurance carrier and member ID, referral source, and preferred provider — before your front desk picks up. No dropped leads, no missing info.
AI confirms accepted carriers, collects member ID and group number, and routes complex benefit questions to your billing team — with a full call summary already waiting. No more 8-minute insurance intake calls at the front desk.
Personal injury and motor vehicle accident calls are flagged high-priority immediately. AI collects accident date, fault status, referring attorney or adjuster details, and injury summary — routing to your PI coordinator within minutes.
Books new patient initial exams and follow-up adjustment appointments directly against your live schedule. Integrates with ChiroTouch, Jane App, EHRchiropractic, and other major platforms — no double-entry, no callbacks required.
Evening and weekend pain calls get a professional response instead of voicemail. AI assesses urgency, provides appropriate guidance, and either books a first-available slot or escalates to your on-call line for true emergencies.
Patients who haven't been in for 3, 6, or 12 months receive warm re-activation calls. "Hi, this is [Practice Name] — we noticed it's been a while. How's your back doing? Can we get you back in?" Most book within 2 contacts.
HIPAA-aware by design. Scheduling, not clinical.
"The AI handles scheduling logistics, routing, and intake capture only — not clinical decisions or treatment information. Patient intake data is passed directly to your practice management system in real time and not retained in our system. We sign your BAA before go-live."
We are a business associate under HIPAA. All implementations include a Business Associate Agreement and configurable data retention windows. No PHI at rest in our systems. Transcripts purged on a configurable schedule. Encryption in transit on all communications.
One recovered new patient pays for months.
At $4,200 average lifetime value, a single additional new patient per month more than covers any tier.
- New patient intake & qualification
- Appointment booking (initial + follow-up)
- After-hours call capture
- Insurance carrier triage
- Appointment reminders (call + text)
- Call transcript dashboard
- Everything in Starter
- Personal injury case routing & intake
- Multi-provider scheduling
- Lapsed patient re-activation campaigns
- Insurance pre-verification triage
- EHR/PMS integration
- Weekly call performance report
- Everything in Professional
- Multi-location routing & scheduling
- Custom PI intake flows
- Attorney & adjuster call handling
- Dedicated onboarding specialist
- Priority support SLA
- Custom reporting & analytics
Common questions from chiropractic practices.
Is the AI HIPAA compliant for chiropractic scheduling?
Yes. The AI handles scheduling logistics and routing only — not clinical information or treatment decisions. No protected health information is stored in our system. Patient intake data is collected during the call and passed directly to your practice management system in real time. We sign a Business Associate Agreement before go-live. Transcripts are purged on a configurable schedule.
Does the AI handle insurance questions?
The AI handles first-line insurance triage — confirming which carriers you accept, collecting member ID and group number from the caller, and routing complex benefit or verification questions to your billing team with full caller notes pre-logged. It does not perform live real-time insurance verification, but it ensures every caller with an insurance question reaches the right person with complete context.
What happens with personal injury and auto accident referral calls?
PI and MVA calls are flagged as high-priority in real time. The AI collects accident date, fault status, referring attorney or insurance adjuster contact info, and injury summary — then immediately notifies your PI coordinator by text or email. Attorneys calling on behalf of patients receive a professional intake experience that reflects well on your clinic's responsiveness.
Can the AI integrate with our chiropractic practice management software?
Yes. We integrate with ChiroTouch, Jane App, EHRchiropractic, Genesis, and other major platforms via API. Setup typically takes 1–3 business days. Your existing software does not need to change — AI layers on top of your current workflow.
What does after-hours pain triage look like?
When a patient calls after hours with acute pain, AI provides a calm, professional response — assesses urgency ("Is the pain severe enough that you need emergency care?"), books a first-available appointment for the next morning, sends a text confirmation, and — for true emergencies — can route to your on-call line. Patients stop going to urgent care simply because your office didn't answer.
How quickly can we go live?
Most chiropractic practices are live within 5–7 business days of signing. We handle PMS integration, call routing setup, voice configuration, and script approval specific to your practice. Your front desk gets a live dashboard to monitor calls and review transcripts from day one. No technical expertise required on your end.
Tell us about your practice.
We'll follow up within one business day with a custom demo built around your specific call types.
Practice Inquiry
No commitment required. We'll show you exactly how AI would handle your new patient calls, PI intakes, and after-hours calls before you decide anything.
Every unanswered call is a lost patient.
At $4,200 average lifetime value, AI Front Desk pays for itself with a single recovered patient. Let's show you the math for your practice.
Prefer we set it up for you? Apply for white-glove onboarding →