AI Front Desk · Law Firms · 24/7 New Client Intake
New Clients Don't Call Back.
Answer Every Intake Call the First Time.
A person who was just injured, arrested, or wrongfully terminated calls multiple law firms and retains the first one that responds. If your firm goes to voicemail, you don't get a second chance. AI answers every intake call — 24/7, first ring, fully qualified.
Legal intake is the most time-sensitive sales process that exists.
A potential client in crisis calls the first firm they find, then the second, then the third. The attorney who answers first — and sounds competent doing it — gets retained. You don't get a callback opportunity.
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Accident and injury victims call multiple firms simultaneously
Someone injured in a car accident on a Friday night has adrenaline, fear, and a phone. They call every personal injury firm they can find. The firm whose intake is answered first — clearly, professionally, 24/7 — is the firm that gets retained. Your answering machine is a disqualifier.
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Arrests and criminal matters happen entirely after business hours
DUI arrests, domestic violence charges, and drug possession charges don't happen at 2pm on a Tuesday. They happen Friday and Saturday nights. The family member desperately calling at midnight to find a criminal defense attorney will retain whoever answers with confidence. That should be your firm.
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Wrong-practice-area calls waste intake staff time
A personal injury firm gets estate planning inquiries. A family law firm gets business disputes. Without intelligent routing, your intake staff spends time on calls that will never convert — while qualified new client calls in your practice area wait on hold or go to voicemail.
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Spanish-speaking callers get dropped at the first barrier
Personal injury, criminal defense, and immigration practices see substantial call volume from Spanish-speaking prospects. If your intake process can't handle them fluently, they call a firm that can. You're competing for every client — including the ones who don't speak English as a first language.
Built for the legal intake workflow.
From the first ring to a qualified, conflict-ready intake packet — handled professionally, 24 hours a day, every day of the year.
Built for how law firms actually take in new clients.
Not a generic answering service. Every feature below is designed around the legal intake workflow and ethics requirements.
AI answers every new client call — including nights, weekends, and holidays — with a professional, warm intake experience under your firm's name. Callers are never told to call back during business hours. Every inquiry is captured, qualified, and routed immediately.
AI identifies the legal matter and routes to the right intake queue — personal injury, criminal defense, family law, employment law, estate planning, or immigration. Each queue has customized intake questions, urgency levels, and callback priority rules.
DUI arrests, domestic violence charges, and custody emergencies are identified as high-urgency and immediately escalated to your on-call attorney or after-hours intake coordinator — with full caller notes passed before the callback. These callers retain the first attorney who responds.
AI collects the key facts your attorneys need before the initial consultation — incident date, parties involved, injuries or damages, any prior representation, and court dates. Attorneys walk into consultations prepared, reducing intake consultation time and improving conversion.
AI never performs conflict checks — that step routes to your intake coordinator or paralegal. The AI explicitly informs every caller that no attorney-client relationship is formed during the intake call. Ethics-safe by design, with full intake notes ready for conflict review.
Full intake capability in both English and Spanish — detecting caller language automatically and conducting the complete intake process in the caller's language. Expands your reachable client base in any market with a significant Spanish-speaking population.
Intake only. Never legal advice.
"Our AI handles the intake call — it does not evaluate legal merit, advise on legal rights, or make any representation about case outcomes. Every caller is explicitly informed that no attorney-client relationship is formed during the intake call and that an attorney will review their matter after conflicts are cleared. This is not a loophole — it is the intake workflow your front desk already runs, executed with precision, 24 hours a day."
AI handles pre-intake information collection only. All substantive legal questions are deferred to the attorney. Conflict checks remain with your firm's designated staff. No unauthorized practice of law occurs in our system.
One missed intake call is a $25,000 mistake.
In personal injury and criminal defense, the lifetime value of a single retained client is measured in five figures. Missing that intake call is not a minor inconvenience.
/yr potential
What a recovered intake call looks like
A call comes in at 11pm Saturday. Auto accident, clear liability, soft tissue plus vehicle damage. Your AI answers, collects full intake, and flags as high-priority for morning review.
Monday the attorney reviews a complete intake packet, calls the prospect, and has a retainer signed by noon — instead of chasing a lead who already called your competitor over the weekend.
- Every after-hours intake call captured and qualified
- Emergency matters escalated to on-call attorney immediately
- Attorneys walk into consultations with complete fact sheets
- Spanish-speaking callers fully served, not filtered out
- Intake volume scales without adding paralegal staff
Simple pricing. Pays for itself with one retained client per month.
Flat monthly pricing. No per-call fees. No setup charges. Cancel anytime.
- AI answering, 24/7
- New client intake
- Practice area routing
- Email lead alerts
- Everything in Starter
- Emergency escalation (DUI/arrest)
- Two-way SMS
- Conflict-check handoff
- Spanish-language intake
- Everything in Pro
- We configure it for you
- Ethics-compliant setup
- Priority support
Need a custom build? Apply →
Common questions from law firms.
Does the AI provide legal advice to callers?
No. The AI handles intake only — collecting name, contact information, case type, and basic circumstances. It never evaluates legal merit, advises on legal rights, or makes any representation about outcomes. All substantive questions are deferred to the attorney. This is by design for ethics compliance and is clearly communicated to every caller.
How does practice area routing work?
The AI asks callers what type of legal matter they're calling about and routes them to the appropriate intake queue — personal injury, family law, criminal defense, estate planning, etc. Each queue has different intake questions, urgency levels, and callback priorities. You define the routing logic during setup.
Can it handle DUI arrest calls at 2am?
Yes. The AI identifies after-hours emergency situations — DUI arrests, domestic violence charges, custody emergencies — and escalates immediately to your on-call attorney or after-hours intake coordinator with full caller notes. These callers hire the first attorney who responds with confidence. We make sure that's you.
Does AI handle conflict checks?
No. AI handles intake and routes to your intake coordinator or paralegal for conflict screening before any attorney-client relationship is established. The AI explicitly informs callers that no attorney-client relationship exists until they've spoken with an attorney and conflicts have been cleared. This is built into every intake flow.
Is Spanish-language intake supported?
Yes. The AI conducts full intake calls in Spanish — detecting caller language automatically and switching without asking the caller to repeat themselves. This includes collecting all case details, explaining next steps, and routing to Spanish-speaking staff or attorneys. This significantly expands your reachable client base in most major markets.
How fast can a law firm go live?
Most law firms are live within 5–7 business days. We configure intake questions by practice area, set up emergency escalation rules, establish routing to conflict-check staff, and handle voice setup. Your intake coordinator gets a dashboard to review call transcripts and manage follow-up queues from day one.
Tell us about your practice.
We'll follow up within one business day with a custom demo built around your practice areas and intake workflow.
Law Firm Inquiry
No commitment required. We'll show you exactly how AI would handle your intake calls — including after-hours and emergency scenarios — before you decide anything.
More on law firms.
Every missed intake call is a case you didn't take.
AI front desk pays for itself with a single recovered intake call. Let's show you the math for your practice areas.
Prefer we set it up for you? Apply for white-glove onboarding →